Customer Service Advisor

Job Ref: LF
Sector: Call Centre
Job Type: Temporary
Date Added: 21 November 2018
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £8.75 per Hour
    HOUR
  • Blue Arrow Edinburgh
  • 0131 220 4121
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Blue Arrow are recruiting for Customer Service Advisor on behalf of a leading banking group located in Edinburgh 

The Role

This role will require individuals to have strong communication skills and experience in delivering excellent customer service as you will be handling calls from Mortgage Brokers on all aspects of a mortgage application.  Whilst primarily a telephony role it will also involve mortgage processing/underwriting tasks.

You must have an excellent telephone manner, good keyboard skills and the ability to work in a fast paced environment.

 

Skills/Experience Required

Strong customer service skills, professional approach as you will be speaking with professional people (i.e. Solicitors or Mortgage Brokers)
Good attention to detail as you may be required to review documents (i.e. payslips and bank statements)

 

Pay Rate and Hours of Work

£8.75
Mon-Fri, Rotational shift (8am-4pm, 9am-5pm, 10am-6pm)
6 month contract with the possibility for a perm

 

What do you get in return?

In return, you will receive full training and the possibility of this role leading onto a permanent or long term career opportunity.

 

Blue Arrow
19/12/2018 09:00:00
GBP 8.75 8.75.