Administrator / Customer Service

Job Ref: LBG2604
Sector: Admin & Secretarial
Job Type: Contract
Date Added: 26 April 2018
  • Andover, Hampshire, South East, England
  • £8.75 per Hour
  • Blue Arrow Newbury
  • 441582692692

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Job title: Administrator / Customer Service

Location:Charlton place, Andover, SP10 1RE

We are recruiting Customer Service Advisors to work for a household name with millions of customers in the UK and a high street presence in nearly every community.

Working as part of a team, you will be responsible for delivering excellent customer service through working flexibly and taking ownership.  First and foremost you'll be helping customers across the retained organisation by answering a range of telephone enquiries. You'll be providing information on products, acting promptly on customers' instructions and ensuring that records are fully up to date and accurate.

If you have exceptional customer service skills and take pride in knowing you genuinely help your customers, you'll love this role working with the UK's largest financial service group.

 

Benefits


  • Pay rate £8.75


  • Annual Bonus


  • Annual pay reviews


  • Flex payments for all hours worked after 12 weeks service. These payments are up to £50 per month


  • Overtime paid at time and half or double time


  • Free onsite parking


  • Access to Onsite Gym, Restaurant, Sports and Social Club


  • Weekly pay


  • Instant access to Blue Arrows online training portal


  • Instant access to online retail discounts


  • Automatic entry and consideration for Blue Arrow's monthly Superstars recognition scheme


  • These are 6 month rolling positions with the potential to go permanent, with amazing benefits


  • In house training will be provided



Skills required:


  • Strong customer service skills


  • Excellent attention to detail


  • Ability to work as part of a team


  • Ability to make good decisions for customers using sound judgement - understanding customer, colleague and business impact


  • Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines



Recruitment checks undertaken for this role:

We will need to carry out Pre-Employment Screening at the point of offering the role.

Information we will require includes:


  • Proof of eligibility to work in the UK


  • 3 years Employment referencing


  • Proof of address


  • DBS check


  • Financial probity check



 Interested? Then Apply Now!

Blue Arrow
24/05/2018 09:00:00
GBP 8.75 8.75.