Banking Administrator

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🌟 Are you looking for a new Administrator position? 🌟
I am currently working with a large banking client and have several buiness banking administraor positions in the South Gyle region of Edinburgh

Do you want to become part of an organisation that values your contribution and empowers you to make a difference? This business banking administration opportunity within a large well known UK retail banking brand provides everything you could want; a great income, regular weekday hours, excellent prospects for a permanent position and performance based pay rewards. 

This admin based Business Banking Administrator role is perfect for those who love to work systematically and efficiently, with little to no telephony work involved it's a great opportunity to work within a big banking brand without spending your day fielding telephone enquiries.
Job Title: Banking Administrator

Location: Ettrick House, 37 South Gyle Crescent, Edinburgh, EH12 9EB

Pay Rate: £9.00ph - Potential performance based pay rise after 6 months 

Contract Term: Temporary - Minimum 6 month contract - Permanent prospects are high

Working Times: 9am - 5pm Monday to Friday

Benefits:   
· Full paid training 
· Competitive pay rate/Pay progression
· Overtime and bonus incentives 
· Instant access to Blue Arrow's online training portal
· Instant access to online retail discounts
· Annual Bonus 

 
Role Responsibilities

· Understanding and interpreting data at a basic level. 
· Process work in line with agreed procedures and banking brand rules or scripts. 
· To schedule and prioritise allocated work on a daily basis. 
· Learn the procedures and understand parameters of producing a quality output. 
· Resolve queries and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate. 
· Liaise with internal/external banking customers and clients. 
· Maintain and update information held on a data base or manually. 
· Maintain records for audit purposes. 
· Confident in processing a high volume of transactions while maintaining high level of accuracy at all times. 
· Able to work in a team or other structured environment. 
· Articulate and able to maintain good relationships with colleagues and clients. 

 General Skills
· Excellent communication - oral and written. 
· Embrace 'in the moment' coaching to develop your skills and knowledge. 
· Continuous improvement mindset which will be evidenced in the improvement of customer-centric measures. 
· A keenness to develop a deeper level of expertise in all areas of the brand's end to end goals 
· Adaptable to change and willing to embrace new ideas. 
· Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines.
· Positive and approachable manner.
· Team player.
· Previous customer service or customer support experience.
· Clear credit history & clear criminal record. 
As a Banking Administrator for this brand you will benefit from the support that helps you take ownership of your own personal development and training. 

There are a high number of available positions so this role will be advertised constantly for the next few months providing plenty of opportunities for the right people to land an excellent job with an excellent company.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you feel you meet the criteria for this role then please submit your updated CV below!
Blue Arrow
30/10/2019 09:00:00
GBP 9 9