Customer Service Advisors

Job Ref: KP5448
Sector: Call Centre
Date Added: 07 February 2018
  • Dunfermline, Fife, Scotland, Scotland
  • £9.47 per Hour
  • Blue Arrow Edinburgh
  • 0131 220 4121

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Blue Arrow have opportunities for part time Customer Service Advisors to work within Lloyds Banking Group in Dunfermline.

Duties include:
  • Being the first point of contact for inbound calls from customers
  • Dealing with general banking enquiries
  • Maintain a good understanding of the bank's products and services including key features and benefits
  • Building relationships with customers
  • Focus on quality and delivering outstanding customer service
  • Communicate professionally and concisely with customers

Pay Rate:

£9.47 per hour


Shifts:

This is a PART TIME role 20 hours per week

Working hours are 16:00 - 20:00 Monday to Friday and 10:00 - 14:00 Saturday and Sundays (4 hour shift per day, 5 days per week = 20 hours per week)

Working 5 days out of 7 that includes weekends as part of the normal working week

Experience Required:

- Strong Customer Service skills
- Excellent attention to detail
- Ability to work on own whilst understanding impact of role within a team
- IT proficient

The office has:

* on site parking
* large canteen
* coffee shop
* close to public transport links

Benefits of working with Blue Arrow:

  • Weekly pay
  • Generous holidays with 28 days per year
  • Employee of the Month rewards
  • The chance to develop your skills and experience and take your career in many different directions

Please click Apply Now to upload your CV.