Customer Service

Job Ref: KP 5398
Sector: Call Centre
Date Added: 11 January 2018
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £8.70 per Hour
  • Jillian Curran
  • 0131 220 4121

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Blue Arrow are currently recruiting for Customer Services Advisers to work for a leading banking organisation, located within their mortgages department.

The successful candidate will be taking incoming calls in relation to the status of an applicant's mortgage application. During these calls you will be required to check through documents, provide accurate information, and on some occasions you will find it necessary to make outbound calls to legal professionals to ensure they have received specific documents.

It is essential that you have strong communication skills and high levels of accuracy. As well as this, you should be patient as some calls may be lengthy if you have extensive documents to check.

This is a great opportunity for individuals who are looking to enter into a banking role and you will be provided with full training from day as well as ongoing support to develop yourself.

This is a temporary opportunity to begin with and there is a good chance of it becoming permanent over time, and from there you would have the chance to develop a successful career within the bank.