Customer Service Advisor Telephony

Job Ref: KL9130
Sector: Call Centre
Job Type: Temporary
Date Added: 09 November 2018
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £10.07 per Hour
    HOUR
  • Blue Arrow Edinburgh
  • 0131 220 4121
Blue Arrow https://www.bluearrow.co.uk https://www.bluearrow.co.uk/-/media/bluearrow/logos/bluearrowlogo-compressed.png

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Attention all customer service lovers! Are you looking for an exciting career change with one of the most reputable employers in the business banking group? Are you seeking a role that will maximise your potential?

If you have a wealth of customer service experience and are passionate about exceeding customer expectations, this could be the perfect opportunity to take your customer service career to the next level.

The Role

Pay: £10.07 p/h paid weekly

Hours: 35hrs a week Mon-Fri between the hours of 8am-6pm. 

Training: Initial 2 week training programme.

Locations based in Edinburgh's city centre. 


-       Take ownership of customer solutions as the first point of contact.


-       Promote business reputation and support business development


-       Respond to customer enquiries via telephone and email.


-       Work collaboratively as part of a team.


-       Build long lasting professional relationships with customers.

Experience Required


-       Previous customer service experience is essential


-       Telephony experience from previous roles


-       Excellent oral and written communication skills


-       Ability to take ownership of decisions.

Benefits


-       28 days holiday entitlement


-       Monthly on site visits from your Blue Arrow consultant


-       Access to Blue Arrow flexible employee incentives 


-       Real opportunity for career progression within the company

If you are eager to pursue an exciting new challenge before the New Year, we'd love to hear from  you! 

Blue Arrow
07/12/2018 09:00:00
GBP 10.07 10.07.