Customer Service Advisor

Job Ref: KG 6799
Sector: Call Centre
Date Added: 18 April 2018
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £10.07 per Hour
  • Jillian Curran
  • 0131 220 4121

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Do you have experience in Telephone work or experience delivering great customer service?
Are you looking to get off night shift or move into a Monday-Friday career?!?!
Are you driven and seeking a new career in the financial sector?

If so, we have the opportunity you could be looking for!

Monday-Friday Shifts Between 8am-6pm.
As well as, a Saturday morning shift every 5th week from 9am-1pm.
£10.07/Hour -- 35 hours/week --- AMAZING BENEFITS!!


We are currently recruiting for a well-established banking group located in Edinburgh.
Working at a location on Dalkeith Road, you would be the first point of contact for customer calling in with queries regarding their retirement accounts.

Through dealing with a range of external and internal customer enquiries you will be providing customer satisfaction by understanding what matters to the customer. We are looking for people who are proactive, self-motivated, keen to learn, show great attention to detail and who want to work in an environment where the focus is on making the right business decisions for the customer. This is a blended role which will include telephony, digital and processing.

Primarily a telephone role to begin with, this position will transition to a blended role with a split of 70% telephone work and 30% administration tasks, making this an excellent opportunity for anyone with call centre experience who is looking to dive into a more administrative role.

With a competitive pay rate, holiday pay, and annual bonuses, this is a highly sought after position with great potential for future career growth.

Please note: As this would be an important position with access to sensitive information, applicants would need to be able to pass a basic criminality and credit check before beginning work.

IF THIS SOUNDS LIKE THE OPPORTUNITY YOU'VE BEEN WAITING FOR, PLEASE APPLY TODAY AND ATTACH A COPY OF YOUR UPDATED CV, HIGHLIGHTING ANY KEY STRENGTHS THAT WOULD MAKE YOU THE PERFECT FIT FOR THIS ROLE.