Customer Service Assistant

Job Ref: JO-2208-34739_1659696109
Sector: Office
Job Type: Temporary
Date Added: 05 August 2022
  • Edinburgh Edinburgh Edinburgh Scotland EH3 7AL
  • Blue Arrow
Blue Arrow https://www.bluearrow.co.uk https://www.bluearrow.co.uk/-/media/bluearrow/logos/ba-logo-h70/ba-logo-h67.png

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Blue Arrow are currently recruiting for a number of Customer Service Assistants to work with client, based in the city centre of Edinburgh. These roles are initially for 3 months, with very high possibility of being extended or even being made permanent. Working 40 hours per week, 5 days from 7 between the core hours of 7am and 11pm, you will be responsible for providing first class customer service, as a first point of contact for the clients customers. The hourly rate is £10 per hour, with immediate starts available.

Main duties:

  • Dealing with customer enquiries, both face to face and via phone and email
  • Engaging, advising and cross selling against a range of products based around the customers needs
  • Going through customers issues, investigating causes and providing solutions
  • Handling mail coming into the office
  • Providing information to colleagues across the wider business where required
  • General administration tasks

Skills/Experience:

  • Ideally experience in customer service roles, either face to face or via telephone
  • Excellent communication skills, both written and verbal
  • Physically fit, as some manual lifting is required
  • Professional approach to dealing with customers
05/09/2022 10:41:49
GBP 10.00 10.00

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