Transport Coordinator

Job Ref: JO-2208-34671_1659610080
Sector: Office
Job Type: Permanent
Date Added: 04 August 2022
  • Coventry, West Midlands CV56UF Coventry West Midlands Midlands CV5 6UF
  • Blue Arrow
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Transport Coordinator
Job Description.
Our client runs 5 fulfilment centres in the UK, and we've been working with well-known couriers for our clients, this role is seating between our ops team and couriers to handle daily ops requirements and sort out delivery defects.
Duties
1. Planning daily collections for client
directly and 3rd party contractor fulfilment centres with couriers based on tender and expected outbound volume, make sure certain collection KPIs are met.
2. Monitoring daily collection operations, communicating with all sites make sure collections are running as planned. Liaising with couriers planning team for any collection issues.
3. Monitoring parcel delivery defects, such as failed of delivery, lost, unscanned, damaged, and etc. Communicating with couriers' relevant department to sort out delivery defects.
4. Assisting account department regarding courier's invoice enquiry.
5. Any other ad-hoc duties related to couriers.
Requirements:
1. Excellent customer service manner.
2. Previous courier operations team or planning team experience required.
3. Experienced Microsoft Excel skills.
4. Understanding claim process between each courier.
Position Location:
Coventry. (Need to be on site, so WFH and hybrid working are not allowed for this position)
Working hours:
0830-1730 Monday-Friday per week.
Job Types: Full-time, Permanent
Additional pay:
* Performance bonus
Benefits:
* Casual dress
* Company events
* Company pension
* On-site parking
Schedule:
* 8 hour shift
Ability to commute/relocate:
* Coventry, CV5 area, reliably commute or plan to relocate before starting work (required)
Experience:
* Courier coordinator: 1 year (preferred)
* DPD/DHL/ROYAL MAIL/HERMES(EVRI)/UPS: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred

04/09/2022 10:48:00
GBP 24000.00 24000.00

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