Customer Service Advisor

Job Ref: JO-2207-34245_1658906269
Sector: Office
Job Type: Temporary
Date Added: 27 July 2022
  • Wolverhampton, West Midlands Wolverhampton West Midlands Midlands WV9 5HA
  • Blue Arrow
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We are looking for Customer Service Advisor's to work with one of the UK's largest banks based in Wolverhampton (WV9 5HA).

Start Date - ASAP
Salary - £10.64 an hour
Contract - 6 months
Interview - Teams Interview with HM
Location - Wolverhampton

General Key Skills
* Good communication - oral and written
* Ability to engage empathetically with clients
* Embrace 'in the moment' coaching to develop your skills and knowledge
* A continuous improvement mind set
* Adaptable to change and willing to embrace new ideas
* Telephony experience preferred
Customer Service Advisor

* Provide a high-quality service by managing inbound telephony queries, keeping it simple and making it easier to do business with Lloyds Banking Group
* Provide support to Commercial clients requiring help with their day-to-day banking needs
* Take ownership of client problems, solving them at first point of contact and escalating when required
* Support Lloyds Banking Group's wider team to ensure that performance standards and business objectives are met
* Take ownership of personal development and training, through regular review of performance against business objectives
* Personally contribute to an environment where colleagues want to work and customers feel valued
* Consistently demonstrate Lloyds Banking Group values and behaviours
Benefits:
* Full paid training
* Weekly pay
* Generous holidays with 28 days per year
* Employee of the Month rewards
* Competitive pay rate/Overtime

Please note: Employment will be subject to passing screening requirements, including a clean criminal record and credit history, clear of sanctions and staff fraud, proof of address and extensive referencing for past jobs.

27/08/2022 07:17:49
GBP 10.64 10.64

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