Call Handler Business Support - GREENOCK

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ROLE: SME Business Customer Service Representative
LOCATION: Hybrid working, Greenock
PAY RATE: £20,500 Per Annum + Quarterly Bonus (T&C's Apply)
HOURS: 37.5, Full Time 5 over 7 days.
SHIFT PATTERN: Monday to Sunday, 08.00am-20.00pm
**REGISTRATION TAKES ONLY 9 MINUTES**
A fantastic opportunity has become available within one of the UKs top service providers, EE. You will be the main point of contact for your customers handling a variety of queries quickly and efficiently whilst maintaining a high level of customer service.
KEY SKILLS
* Exceptional customer call handling skills
* Experience in customer services
* Track record of delivering results
* Extremely customer orientated
* Be reliable and proactive
* Have an aptitude for technology and technical problems
* Highly computer literate
* Commitment to resolving customer complaints
* Knowledge of EE products and services
* Good telephone manner
* Good listening, numerical, interpersonal and communication skills
* Team Player
NICE TO HAVE HOWEVER NOT ESSENTIAL
* Experience in the telecommunications or mobile industry.
* Experience of working in a contact centre environment
* GCSE level or equivalent with English and Mathematics
REWARDS AND BENEFITS
* Competitive pay rates/Pay progression - TBC per hour
* Full Paid Training
* Ongoing coaching and in role training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
APPLICATION REQUIREMENTS
* Proof of Right to work - Passport, Share Code or Birth Certificate
* Proof of Address dated in last 3 months - Utility Bill, Bank Statement
* Proof of National Insurance - NI Card, payslip or P60/P45
* 2 years referencing details (Blue Arrow will apply for these)
* DBS (processed by Blue Arrow - External not accepted)
So, if you're looking for exciting and fast paced Customer Service role, at one of the UK's largest and trusted household names, then apply today!

21/07/2022 09:17:01
GBP 20500.00 20500.00
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