Do you enjoy helping customers?
Are you looking for an Inbound Customer Service role with no sales involved?
If you are reading this and thinking "Yes!" then please keep reading!
Role: Customer Service Advisor
Location: Pendeford Business Park, Wolverhampton, WV9 5HA
Division: Business Banking
Salary: £10.63 per hour
Contract: Temporary (Ongoing), 6 months minimum - strong possibility of becoming a permanent role
Hours: Full time, 35 hours, Monday to Friday between the hours of 7:00am - 8:00pm and will be required to work 1 in 4 Saturday's
Inbound call centre role. Candidates will be first point of contact for all business banking customer enquiries.
Responsible for dealing with a variety of calls (cancelled DD's, request for statements, internet banking queries) and seeing these through to resolution.
There are teams who they can pass the resolutions to if they are unable to resolve the query, i.e Fraud Team.
* Fully paid training
* Weekly pay
* Generous holidays with 28 days per year
* Employee of the Month rewards
* Competitive pay rate/Overtime
* Parking available on site, Bus stop is a 5/10 min walk and Train links also available
So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Get in touch with us today.