Homeowner Income Officer May '22

Job Ref: JO-2205-30924_1652262318
Sector: Office
Job Type: Permanent
Date Added: 11 May 2022
  • Sidcup, Kent Sidcup Kent South East DA15 7AA
  • Blue Arrow
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Homeowner Income Officer - Fixed Term Contract - £27,455 up to £31,573 (D.O.E) - Sidcup - 35 Hours per Week Mon - Fri between 8am - 8pm
May be required to work occasional Saturday mornings between 9am - 1pm on a rota basis
An exciting new team has been created within our busy and vibrant Income Collection Department. The Homeowners Team will be responsible for providing excellent customer service, minimising arrears, and maximising income collection for rent and service charges from our Shared Owners, Leaseholders, Intermediate and Private Rented Residents.

In this role you will be responsible for
* Managing a portfolio of properties, proactively recovering arrears owed by telephone, but also via all other forms of communication available.
* You will continue to work with our homeowners customers providing advice and support in order to avoid legal action for the recovery of debt.
* You are highly motivated, target driven who strive to meet and exceed KPI's with a great ability to prioritise and manage your own time and dynamic with excellent telephone skills.
* The ideal person would have the energy and enthusiasm to deliver a consistently high level of performance and customer service.
* Strong communication skills, good IT knowledge, proven analytical ability and a desire to provide great customer service.
* If you have a positive mindset, want to be involved in an exciting team that rise to challenges and be able to make a real difference......we want to hear from you.

If you're interested please apply now or call Sharen Cheema or Julie Rayney 0208 297 8187

11/06/2022 09:45:18
GBP 27455.00 27455.00

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