Hotel Reception/ Front Office Front Leader

Hotel Reception/ Front Office Front Leader Kensington / Earls Court Area
Process guest check-ins, assigning rooms and activating room keys

Working Knowledge of Opera essential

Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns

Answer, respond to and process all guest calls, messages, questions or concerns

Give guests information and directions regarding property and local areas of interest

Process check-outs and resolving any disputed charges

Process payments and room charges, as well as cashing guests' personal and traveller's cheques

Confirm reservations and cancellations, running daily reports on the number of arrivals and departures

A warm, people-oriented demeanour

A team-first attitude & positive outlook and outgoing personality

Flexibility, problem-solving skills and multi-tasking ability

The ability to stand, sit or walk for extended periods of time across a work shift

This position may become permanent for the right candidate

You will need to be living in the UK & able to provide proof of right to work in accordance with Government guidelines

Benefits are:
Pension
Holidays
Weekly Pay