Customer Contact Administrator - Perth

Blue Arrow is currently recruiting for a Customer Contact Administrator in Perth - Scotland .
JOB TITLE Customer Contact Advisors x10
JOB LOCATION Perth - office based
SECURITY CLEARANCE LEVEL REQUIRED BPSS
LENGTH OF CONTRACT Start ASAP to October 2022 - work extensions available
HOURS 37 p/w
PAY RATE PAYE £10.40 p/h PAYE
INTERVIEW PROCESS Telephone interview with manager
Dealing with general customer enquiries, payment query's and handing complaints. Responding to emails, letters etc and making Inbound and outbound calls to customers to help resolve queries.
Looking for candidates with:
- Strong customer services skills
- Good organisational skills
- Attention to detail
- General Administrative Skills
- Strong verbal and written communication skills
- Confident when dealing with customers and making calls when necessary
- Ability to work on their own initiative
- A background in customer services, any exposure to complaints would be desirable but not essential
If you are interested in flexible work and feel that you meet the above criteria then please apply online today or email for more details.