CUSTOMER SERVICE ADVISORSTART DATE: FEBRUARY 2022APPLY NOW If there was ever an opportunity to kick-start or further enrich your customer service career,...
Blue Arrow Derby are proud to be working in partnership with a fantastic mortgage advice company based in Derby, who are looking to recruit a Customer Service sales advisor to join their team on a full-time basis.
About the Role
You will be making warm outbound calls to existing customers to discuss their mortgage and financial situation with a view to booking in a further telephone appointment with a Senior Advisor for further discussion.
Hours: Full Time - Monday - Friday 11:00 - 20:00 (One Saturday a month required 10:00 - 12:00.)
Duties will include:
- Making outbound calls to warm leads
- Qualifying customers for advice with a series of questions
- Booking customers in for further call with a Senior Advisor
- Maintaining a pipeline of calls and updating the system correctly.
- Maintaining excellent customer service.
- Money hungry who loves exceeding targets.
- Resilient and confident handling objections.
- Professional communication with ability to use initiative.
- Driven with a determination to succeed.
- Excellent telephone manner
The role is based near to Pride Park in Derby, therefore is accessible to public transport where required.
The Next Stage
If you are interested in the above role and feel you can meet the above requirements - we would love to hear from you as soon as possible. We please ask all applications are made via the click apply button, or email me at and we will aim to process your application as quickly and as efficiently as possible.