Customer Contact Advisor (6 months FTC)

Job Ref: JO-2112-25403_1640797198
Sector: Office
Job Type: Contract
Date Added: 29 December 2021
  • Alfreton, Derbyshire DE55 1SP Alfreton Derbyshire Midlands DE55 1SP
  • Blue Arrow
  • £19,000 per Annum
Blue Arrow


Submitting application, please wait..

Send To A Friend

Blue Arrow Derby are proud to be working in partnership with one of Derbyshire's most reputable and established companies based in Alfreton. Our client is responsible for providing goods and services to thousands of customers throughout the UK.
Due to their continued growth, we are looking to recruit an experienced Customer Contact Advisor to join the team on a 6 month FTC, but there is opportunity for this role to become permanent.

Hours: Full-time - 37.5 hours per week - working between the hours of 9:00-18:00

Salary: £19,000
About the role
The Contact Advisors role is primarily to triage patients/clients that have been referred to by their Health Professional or local authorities.
Duties will include:
* Taking incoming calls
* Dealing with enquiries
* Providing and explaining information about services and products available
* Deliver excellent customer service to ensure a great experience
* Logging information into company system
* Working in busy office environment
* General administrative duties as required

About you:
* Previous customer service experience is essential
* Previous administration experience is essential
* Team player
* Warm, friendly telephone manner
* Good use of initiative
* Bring good judgement, show initiative and be an effective multi-tasker.
* Excellent written and verbal communication skills, with the ability to confidently support and encourage others
* Ability to work well as part of a team
* Ability to work effectively
* Ability to work independently
* Can consistently demonstrate thoroughness and accuracy in your work
* Show excellent problem solving and analytical skills
* Remaining calm and having a friendly under pressure attitude
Why should you apply?
This is a fantastic opportunity to work and support within a great organisation, where other working opportunities may also be available. This would suit individual's looking for long term temporary or immediate work, with the chance of permanent employment.
* Free on-site parking is also available
* On-site canteens and other on-site facilities available
* Up to 33 days holiday after successful period
The Commute
If you have a car and are flexible with travel great! If you're limited to public transport, there are bus routes available however you must have flexibility in this due to the location. Our client is based in the Somercotes area of Alfreton.
The Next Stage
If you are interested in the above role and feel you can meet the above requirements - we would love to hear from you as soon as possible. We please ask all applications are made via the click apply button, and we will aim to process your application as quickly and as efficiently as possible.

Blue Arrow
29/01/2022 16:59:58
GBP 19000.00 19000.00

Share location?

Do you want to share your location for a better user experience?