Customer Service Agent

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Position: Customer Service Agent
Location: Cardiff, CF15 7QU
Work pattern: Hybrid model, 2 days in office with 3 days remote working
Salary: £9.50 per hour, paid weekly
Type: Temporary full time 37.5hrs per week, shift hours fall between 9am and 5.30pm
Are you a dedicated, hardworking Customer Service Agent with a passion for supporting people? Are you looking for your next challenge with lots of progression available? Perhaps you consider yourself someone with an impeccable eye for detail who loves to go the extra mile to ensure customer satisfaction?
Working for one of the world's largest outsourcing groups and offering you the opportunity and insight into the world of business, this role will afford the chance to build a successful career. If you are looking for the chance to prove that you have what it takes to grow a career in a reputable business that prides itself on standing out from the rest and are interested in the chance to work for an employer who can offer you a fun and supportive environment to learn your trade, then get in touch today.
Key tasks:
* Taking inbound calls from Finance customers
* Updating changes to customer's account
* Discussion about customer's finance agreement
* Termination of contract
* Taking payments
* Calculating settlement figures
* Re-financing
Skills:
* Previous customer service experience
* Call centre experience
* Excellent communication
* Previous finance experience preferable but not essential
* Good listening skills
* Able to work towards targets
* Self-motivated
* Able to adapt to customers' needs
* Resilience
This role is initially offered on an on-going basis through Blue Arrow with the opportunity to go permanent for the right candidate.
All applicants are subject to a DBS check as well as a financial probity check and a fraud check.
To find out more about this fantastic company and all the other roles we have in your area get in touch today. What are you waiting for?

Blue Arrow
25/12/2021 19:16:16
GBP 9.50 9.50

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