Customer Service Role- Admin £11.37ph

Job Ref: JO-2111-24305_1637591961
Sector: Office
Job Type: Permanent
Date Added: 22 November 2021
  • Belfast, County Antrim BT3 9EU Belfast County Antrim Northern Ireland BT3 9EU
  • Blue Arrow
Blue Arrow


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Blue Arrow are recruiting for a Client in Belfast

We are looking for a Customer Service Administrative assistant


Experience and skills
* Min 12 months Experience in warehouse operations with focus on customer environment
* Excellent communication and interpersonal skills
* Organisational (task prioritisation) and administration skills.
* Numerical & IT Skills
* Customer focus and detail-oriented approach to work.
* Ability to read, understand and follow directions/instructions
* Knowledge of SAP/MAXIM/SGM a bonus
* Data analysis & problem-solving skills
Main accountabilities
Produce analyse and provide reports as on a daily and weekly basis to management and the customer
Achieve operational daily targets and KPI's in a timely and effective manner
Manage queries from internal and external customers on a daily basis
Liaison with other areas of the business to help facilitate a smooth operation
Be aware of Health & Safety, Fire Security, policies & ensure to report to managers any variances identified.
Perform warehouse & operational administration (ie order processing, pod processing, data gathering) as required
* Deliver accurate information to support achievement of service level agreements, targets and reports in timely manner.
* Ensure Customer costs and revenues are accurately recorded in line with Quality Work Instructions
* Working in a team environment

Blue Arrow
23/12/2021 14:39:21
GBP 11.37 11.37

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