Sales Support Executive - Dunstable (LU5 5XE) - Temp

Job Ref: JO-2111-24165_1637231350
Sector: Office
Job Type: Temporary
Date Added: 18 November 2021
  • Dunstable, Bedfordshire LU5 5XE Dunstable Bedfordshire Midlands LU5 5XE
  • Blue Arrow
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Sales Support Executive
Dunstable (LU5 5XE)
Hybrid role
£10.00 per hour
Temporary until January 2022
We are pleased to be assisting with the recruitment for a Sales Support Executive in Dunstable. Hours are Monday - Friday, 09.00-17.00, with some days worked in office and some from home.
During these uncertain times please be assured that all our site has full cleaning procedures in place and that full health and safety and site inductions are provided upon starting. We pride ourselves in maintaining a COVID safe environment.
Benefits for you:

* Company pension on starting
* Chance to work for the nation's favourite coffee shop brand
* Full Flexibility of shifts working - We offer shifts Monday - Sunday
* Holiday Hours Accrual

A bit about the role:

A telephone/web-based role to ensure that first class Customer Service and Supply is delivered at all times to Partnerships Partners by processing inbound orders and facilitation of equipment installations to invoice. Provide support to the Partnerships team and be first line operational contact with internal, external Partners, suppliers and distribution partners.

* Order input into 'Navision' including Signage
* Understand Partner order systems and requirements.
* Monitor and escalate service performance issues to internal functions e g Supply Chain, Sales and Suppliers.
* Take ownership of queries to resolution
* Deliver team telephone service levels
* Use Web based ordering systems to manage and process incoming orders and enquiries
* Manage Partner enquiries

Who we are looking for:

* Customer focused
* Accustomed to dealing with challenges to products, services and suppliers
* PC literate to intermediate standard - intermediate level Excel essential
* Strong administrative skills
* Be able work as part of a team
* Have a clear and concise telephone manner
* Strong verbal and written skills
* Accurate data entry
* The ability to remain calm under pressure
* The ability to build and maintain relationships
* Be able to plan and manage workload to meet deadlines.
* Persuading and influencing skills
* Telephone experience
* Customer / product service-related industry

If you are interested in flexible work and feel that you meet the above criteria then please apply online today or contact Lauren Westley on 01582 287882 for further details.

Blue Arrow
19/12/2021 10:29:10
GBP 10.00 10.00

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