Blue Arrow is currently recruiting for Collection Advisor in Reading and Cardiff area.
JOB TITLE Collections Advisor (x2)
Reading / Cardiff - Candidates must live within a commutable distance of on of these offices as a hybrid working pattern will be in place
SECURITY CLEARANCE LEVEL REQUIRED BPSS
LENGTH OF CONTRACT December 2021 to 30th June 2022
HOURS 37 hours per week (Monday to Friday)
PAY RATE £11.53 per hour PAYE
INTERVIEW PROCESS Telephone with manager
REASON FOR VACANCY Replacements
ESSENTIAL QUALIFICATIONS Collections experience (preferred) - Telephone experience (inbound or outbound calls), Administration
Inbound and outbound calls, contacting customers who have fallen behind in their payments - collecting payments, looking at long term solutions, educating customers and setting up direct debits. They will have ownership of their own portfolio of customers - flexible on industry but must have collections experience (or a role closely aligned with collections)
Once fully trained, will be targeted to 6 calls per hour (mix of inbound and outbound)
Looking for people who are resilient and have excellent customer services skills - someone who has worked in a similar environment before and who can work on their own initiative.
If you are interested in flexible work and feel that you meet the above criteria then please apply online today.