Guardian Liaison Officer - North London

Job Ref: JO-2110-22477_1634054654
Sector: Office
Job Type: Permanent
Date Added: 12 October 2021
  • Barnet, London Barnet London London N11 1NP
  • £30,000 per Annum
  • Blue Arrow
  • 02084276199
Blue Arrow


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Guardian Liaison Officer required for the UK's leading property guardianship provider in Barnet. Paying 30K per annum and working Monday to Friday (9.00am to 5.30pm) this is a permanent, full-time role.

  • 30k per annum
  • Monday to Friday
  • Exemplary people skills and leadership capabilities

Duties and Responsibilities

Job Description:

  • Conducting daily welfare calls for existing guardians
  • Provide guardian references upon request
  • Ensure guardian complaints are resolved in the timeframe provided
  • Obtain Trust Pilot and Google Reviews from existing guardians
  • Manage guardians that are issued NTQ and ensure that they are out of the property in the timescale provided
  • Ensure keys are returned by guardians who are served NTQ
  • Ensure notes are left on My-globe after making welfare calls to guardians
  • Answer inbound calls
  • Ensure Trust-Pilot and Google Reviews are responded to in the timeframe provided
  • Ensure spreadsheets are regularly updated regarding guardians' reviews
  • On-board new guardians and ensure they understand guardianship
  • Ensure you select head guardian's accordance with process
  • Ensure you manage head guardians and process head guardian reports
  • Liaise with the legal team regarding guardians going to court
  • When required, move guardian to a different room or property

Please apply online or contact David Lomax @ The London perm Hub

Blue Arrow
12/11/2021 16:04:14
GBP 30000.00 30000.00

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