Home working Customer Service Advisor -x 550 roles available Salary: £9.50 per hour (£10.85 if you live inside a central London Borough) Location: Homeworking UK...
We are looking for a German, French or Dutch speaking Customer Advisors to work in women fashion wear.
* Answering emails, messages, Live Chat and other social media interactions in a friendly, polite and time appropriate manner
* Processing new orders and refunds as applicable
* Monitor and moderate our member only Facebook group
* Generate replacement customer orders, arrange refunds, track orders, offer advice
* Provide personable and individual customer service - respond to customers in a friendly professional and prompt manner
* At least 1 year of experience in customer service or online community teams
* Excellent understanding of English language and Fluency in either German, Dutch or French
* Problem solving and understanding of when to escalate problems or offer more to solutions
* Professional and organisational skills, with the ability to organise tasks, manage your schedule to work from home and meet daily targets
* 12:30 - 20:00 will include working some weekends
If you are interested and feel that you meet the above criteria then please apply online today.