French, German or Dutch Customer Service Advisors

Job Ref: JO-2110-22132
Sector: Retail
Job Type: Temporary
Date Added: 05 October 2021
  • Oxford, Oxfordshire Oxford Oxfordshire South East OX4 4nz
  • £11 per Hour
    HOUR
  • Blue Arrow
  • 01865 728 362
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We are looking for a German, French or Dutch speaking Customer Advisors to work in women fashion wear.
Duties include
* Answering emails, messages, Live Chat and other social media interactions in a friendly, polite and time appropriate manner
* Processing new orders and refunds as applicable
* Monitor and moderate our member only Facebook group
* Generate replacement customer orders, arrange refunds, track orders, offer advice
* Provide personable and individual customer service - respond to customers in a friendly professional and prompt manner
Requirements
* At least 1 year of experience in customer service or online community teams
* Excellent understanding of English language and Fluency in either German, Dutch or French
* Problem solving and understanding of when to escalate problems or offer more to solutions
* Professional and organisational skills, with the ability to organise tasks, manage your schedule to work from home and meet daily targets
Full-time temporally:
* 12:30 - 20:00 will include working some weekends
If you are interested and feel that you meet the above criteria then please apply online today.

Blue Arrow
05/11/2021 11:00:55
GBP 11.00 11.00

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