Customer Relations Team Member - Stansted

Job Ref: JO-2109-21622
Sector: Office
Job Type: Permanent
Date Added: 24 September 2021
  • Stansted, Essex Stansted Essex South East CM24 1RY
  • £20,000 - £22,000 per Annum
  • Blue Arrow
  • 02084276199
Blue Arrow


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Customer Relations Team Member sought at Luxury Airline Caterer in Stansted - as the first point of contact for the business you will be responsible for demonstrating a professional and confident manner. The role involves a high level of communication both internally and externally therefore accuracy and attention to detail is key. Paying 20-22k per annum this is a permanent full - time role.

Principal Accountabilities

  • As the first point of contact for the business you must demonstrate a professional and confident telephone manner. Answering and actioning any quotes/orders by phone or email ensuring particular attention to detail.
  • Demonstrate excellent communication skills. Processing quotes/orders into the ordering system and communicating accurate quotes/orders to customers in a timely and professional manner. Whilst communicating order details with the relevant site teams promptly ensuring the best lead time to allow them to manage workload and requirements.
  • Ensure emails are continually monitored prioritising orders, queries, and requests.
  • Produce accurate job packs for the kitchen ensuring they are fully completed and communicated promptly.
  • Responsible for sourcing and collection of routine shopping, as well as sourcing non-stock items online or from specialist suppliers as and when required.
  • During busy times there may be a requirement for the job holder to complete deliveries, including delivery to airports.
  • Assist with overseeing and allocating drivers daily deliveries.

Person Specification

  • Flexible approach to working due to the nature of the business.
  • A good level of English language.
  • Comfortable accessing computer systems, experience using Microsoft.
  • Full, clean driving licence
  • Food safety/Food hygiene qualification desirable but not essential.

Please apply online or contact David Lomax @ the London perm hub on 0208 427 6199

Blue Arrow
25/10/2021 10:43:16
GBP 20000.00 20000.00

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