Administrator (Motor Financial Services)


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  • Role: Administrator (Motor Financial Services)
  • Location: Cheadle, Heathside, Park Road, Stockport, Greater Manchester, SK3 0RB
  • Salary: £10.33 per hour
  • Contract: Temporary, ongoing
  • Hours: Full time, 35 hours per week, Monday-Friday between 08:00 to 17:30 on a rotational basis
  • Training: full paid training will be given right from the start

If there was ever an opportunity to kick-start or further enrich your customer service career, this is it. Becoming a Customer Resolution Administrator with one of the UK's largest banks provides a great full-time position, with a company that is dedicated to offering you career progression opportunities.

We are looking for Customer Resolution Administrators to join a busy team within the Motor Operations Team based in Stockport. This role will see you working with both the customer and complaints manager to come to a resolution that meets the needs of both the customer and the business.

If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role. A professional telephone manner and strong communication skills are a must as this is a fast-paced environment and you will be handling a high volume of calls for a big banking brand. Excellent computer or telephone technical support, customer service or banking will be advantageous. This fantastic employer is committed to supporting you through excellent in-house training and personal support so you will be taught everything you need to know to settle in quickly and excel in your work.

  • Full paid training
  • Weekly pay
  • Generous holidays with 28 days per year
  • Blue Arrow Rewards and Discounts offered to our employees
  • Employee of the Month rewards
  • Competitive pay rate/Overtime/Pay progression

General Skills/Experience:

  • Strong and proven admin background is essential
  • A strong background in customer services and good customer service skills
  • Ability to deliver the highest standard of customer service
  • Experience in administrative duties and maintaining comprehensive electronic customer contact record files
  • Good organisational skills and a keen eye for detail
  • A pro-active approach to personal development and learning
  • A passion for delivering an exceptional customer experience

Core Responsibilities:

  • Working in a fast-paced inbound call centre
  • Working to find resolutions that meet a satisfying outcome for both the customer and business
  • Build effective trusted relationships with our customers on every call you take, and by listening carefully and asking the right questions to promote the best possible outcome

Please note: Employment will be subject to passing screening requirements, including a clean criminal record and credit history, clear of sanctions and staff fraud, proof of address and extensive referencing for past jobs.

So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Get in touch with us today.

Blue Arrow
14/10/2021 14:17:52
GBP 10.33 10.33

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