Blue Arrow are currently recruiting for an experienced back office administrator to work in CheltenhamStart Date: ASAPHours: 8:30am 5:30pmPay: £9.61 per hour (weekly pay)Duties:Data entryDealing...
Administrators required to work at our client, who are one of Derbyshires leading employers as well as being a leader in their industry.
Come and work for an employer that places its people at the forefront of everything it does, ensuring they provide an environment that promotes wellbeing & a place that people enjoy working at, whilst being part of a welcoming team.
Development & Opportunities
If you're looking to get your foot in the door of the office sector, then joining us at Blue Arrow as an Administrator could be the perfect stepping stone. With great career progression opportunities for roles in many other departments and functions across the organisation, this could be the role for you to get a true feel for the work we do.
Or, if you're looking to join an organisation with great progression opportunities within the manufacturing sector & supply chain industry, then we want to hear from you.
We will also considering making this role permanent for the right candidate, so please let us know if this is your intention.
We are looking for someone with exceptional organisational and problem-solving skills to be our go-to person in the office. If you're someone who gets great satisfaction from resolving issues, streamlining processes, and generally helping your colleagues to have a better day, then don't hesitate to apply for the role of Administrator today.
As an Administrator you will have:
- A good working knowledge of Microsoft Office package including Word, Excel and PowerPoint
- Experience & use of SAP or similar
- Flexibility and ability to prioritise tasks and workload to meet deadlines
- A confident, professional phone manner and ability to answer calls with ease
- Great oral and written communication skills
- Excellent customer service skills
- A high level of accuracy
- The ability to be both proactive and reactive in a timely and professional manner
- A methodical and organised approach to work
- Strong typing and numeracy skills
- Good data entry and computer-based record-keeping skills
- The ability to quickly learn new computer programmes and systems
- Strong organisational skills
- Good level of numeracy
- Good keyboard skills
You will have:
- Enthusiasm to develop skills and knowledge
- Adaptability to change and willing to embrace new ideas and processes
- A high level of attention to detail
- The ability to work in a fast-paced environment
- The ability to work unsupervised and deliver quality work across multiple tasks within required deadlines
- Good use of initiative when appropriate
- A positive and can-do attitude
- A friendly and approachable manner
- The ability to work within a team
In this role, your day-to-day duties will often depend on the type of company you work for. But common tasks will include making sure all relevant administrative duties are taken care of so the business can run smoothly. This will usually include:
- Completing forms
- Taking internal phone calls
- Creating reports and organising data
- Sorting through and processing information
- Processing any time-sensitive requests
- Understanding and interpreting data at a basic level
- Maintaining and updating information held on a data base or manually
- Scheduling and prioritising allocated work on a daily basis
- Learning the procedures and understand parameters of producing a quality output
- Reading, replying to and following up emails
- Articulating and maintaining good working relationships with colleagues and clients
Dependent on the sector you work in, you may also need to:
- Process work in line with agreed procedures and brand rules or scripts
- Resolve queries and escalate as necessary (i.e. to a Team Leader/Manager/other group), and log if appropriate
- Be confident in processing a high volume of transactions while maintaining high levels of accuracy at all times
- Maintain records for audit purposes
- Book meeting rooms and facilitate guests attending meetings
You may also have some customer-facing duties, such as:
- Liaising with internal/external customers and clients
- Taking and processing customer orders
- Dealing with customer issues or complaints, by phone, email or in person
- Maths and English GCSE's or equivalent
- No formal qualifications for most Administrator roles. However, you could consider a business degree or business-related national vocational qualification (NVQ). You can choose to start at different levels of NVQ depending on your education and experience in the workplace
- Any experience you have working in an office, answering phone calls or keeping records, will be useful
So if you're ready to demonstrate your great organisational and problem-solving skills in a new environment, then apply for the role of Administrator today.