We are looking for Recycling and Waste Loaders in Cardiff for our local authority Client. The primary purpose of this post is to assist in...
Blue Arrow are currently recruiting for a Fleet, Recycling and Waste Services Manager in West Lothian. The successful applicant will lead and co-ordinate the strategic development of Fleet, Recycling & Waste services in West Lothian as well as manage and improve waste collection, disposal, recycling and minimisation activities and fleet operations to meet agreed standards of service, objectives, key performance indicators and statutory responsibilities, including maintaining the organisations Operators Licence.
The section comprises of 220 FTE across the Fleet Management, Refuse Collection and Waste Disposal/Contract Management sections with an annual revenue budget in the region of £16.8M per annum. The Waste section handle just under 100,000 Tonnes of material per annum, collecting household material from 81,000 households and operating 5 Recycling Centres. The Fleet Management section has over 1,200 vehicle and plant assets, and also has responsibility for maintaining the Operator's Licence for 138 HGV vehicles across multiple operating centres along with a public MoT Station.
Main duties and responsibilities
Participate as a member of the management team in the strategic implementation of the agreed direction of Operational Services. Co-ordinate with other Operational Services managers to foster joint initiatives and ensure a cohesive approach to the development and implementation of management plans.
Design, develop, manage and co-ordinate all operational aspects of the provision of fleet, recycling & waste services to achieve best value and meet key council priorities, set objectives and performance targets. Provide expert advice to the Council on the operation of effective and efficient fleet, recycling & waste service within, and on behalf of West Lothian.
Design and develop innovative strategies that deliver integrated, sustainable and improving recycling & waste services in West Lothian.
Develop and maintain a culture and employee attitude within the service that will ensure strict compliance with health and safety rules, regulations and legislation and manage all operational risks effectively and proactively. Ensure all risk assessments and safe working practices are up to date and reviewed formally once every year.
Prepare policy and procedural guidelines for the service and conduct regular checks and audits to ensure full compliance with all legislation, regulatory requirements, Council standing orders and financial rules.
Prepare, discuss and agree annual service, financial and resourcing plans to achieve objectives and targets, monitoring the performance of the service on an ongoing basis and taking corrective action as appropriate against adverse variances.
Create appropriate organisational structures, management processes and communication channels to ensure all staff are trained, developed, informed and motivated to meet performance standards and objectives. Deal with all formal grievance and disciplinary matters beyond the section manager level and resolve issues within council policies and procedures.
Continuously monitor and review working practices, information systems, cost structures and operating procedures to identify scope for efficiency, effectiveness, cost or resource improvements. Maintain appropriate information gathering, statistical gathering systems, records and reports to measure assess and analyse performance against key indicators.
Continuously review and develop the systems and processes to identify potential changes that will improve the delivery of services. Implement effective systems to respond to customer enquiries and complaints and ensure that matters are resolved timeously and in accordance with established processes.
Develop and maintain formal and informal contacts in other local authorities, government departments and agencies, regulatory bodies and pressure groups to discuss matters of mutual interest and identify any potential risks or opportunities for the council.
Day to day management of the functions and responsibilities of the service, including budgetary control, motivation and performance monitoring. Ensuring that the financial activities of the service, including procurement and contract management are carried out in accordance with the council's standing orders.
Management of the Councils fleet, liaising with service users and key contacts regarding repairs, servicing and replacement of vehicle and plant assets.
Representation of the Council on local, regional and national working groups and professional bodies in relation to the remit of the post.
Identify and follow up opportunities for attracting external funding to maximise the finance available to the council for waste service delivery.
Liaison with other services to ensure that the service development and delivery takes full account of the council's corporate requirements. With particular reference to supporting the Chief Executive and Head of Service on any issues relating to the operators licence.
Liaison with community councils and other local representative groups on public transport matters.
Preparation of responses on fleet, recycling & waste issues raised in correspondence by MPs, MSPs, community councils and individuals. Preparation of reports on consultation documents from the Scottish Government and other organisations.
Monitoring of legislative change and best practice in fleet and waste, recommending consequent amendments to service procedures.
The post holder will be responsible for maintaining the services Customer Service Excellence standard and progressing continuous improvement of the service through the West Lothian Assessment Model.
Ensuring that members, managers and colleagues are kept up-to-date with vehicle use, driver and waste related issues.
Deputise for the Head of Operational Services as required.
Occasional out of hours working to carry out public consultation and to attend meetings with community councils and other organisations.
Qualifications, Skills, Knowledge
- Educated to SCQF Level 11 (Masters Degree, SVQ Level 5, etc) in a relevant discipline such as Environmental, Fleet or Waste Management or substantial equivalent experience
- Significant relevant professional experience, including supervisory/management experience.
- membership of relevant professional body
- Thorough understanding of current resource management, waste and/or fleet legislation along with current industry issues.
- Specific operational knowledge of HASAW etc Act 1974, Management of Health & Safety at Work Regulations 1999 and guidance pertinent to the sectors covered by the role.
- Good political awareness and sensitivity.
- Excellent written and verbal communication skills.
- Good inter-personal skills.
- Ability to drive service delivery to a consistently high standard.
- Proven corporate thinker and partnership worker.
- Effective delegation skills.
- High standard of personal and professional integrity.
- Experience of developing and maintaining effective relationships with local authorities, partnerships, private resource/waste/fleet management companies and other relevant organisations.
- Experience of developing and managing active business continuity planning for large scale operational functions.
- Sound information technology skills
- A professional qualification in a relevant discipline.
- A management qualification.
- Evidence of achievement within political constraints