Admin / Sales

Job Ref: JO-2107-18456
Sector: Office
Job Type: Temporary
Date Added: 08 July 2021
  • Peterborough, Cambridgeshire PE3 7PD Peterborough Cambridgeshire Midlands PE3 7PD
  • £9.50 - £10 per Hour
    HOUR
  • Blue Arrow
  • 01733 342766
Blue Arrow https://www.bluearrow.co.uk https://www.bluearrow.co.uk/-/media/bluearrow/logos/ba-logo-h70/ba-logo-h67.png

Apply

Submitting application, please wait..

Request a callback

Send To A Friend

My Client is looking for Full time and part time Admin/ Sales 3-month assignments may be longer.


General skills

As an Administrator you will have:

  • A good working knowledge of Microsoft Office package including Word, Excel and PowerPoint
  • Flexibility and ability to prioritise tasks and workload to meet deadlines
  • A confident, professional phone manner and ability to answer calls with ease
  • Great oral and written communication skills
  • Excellent customer service skills
  • A high level of accuracy
  • The ability to be both proactive and reactive in a timely and professional manner
  • A methodical and organised approach to work
  • Strong typing and numeracy skills
  • Good data entry and computer-based record-keeping skills
  • The ability to quickly learn new computer programmes and systems
  • Strong organisational skills
  • Good level of numeracy
  • Good keyboard skills


Personal traits

You will have:

  • Enthusiasm to develop skills and knowledge
  • Adaptability to change and willing to embrace new ideas and processes
  • A high level of attention to detail
  • The ability to work in a fast-paced environment
  • The ability to work unsupervised and deliver quality work across multiple tasks within required deadlines
  • Good use of initiative when appropriate
  • A positive and can-do attitude
  • A friendly and approachable manner
  • The ability to work within a team

Main Duties/Responsibilities

In this role, your day-to-day duties will often depend on the type of company you work for. But common tasks will include making sure all relevant administrative duties are taken care of so the business can run smoothly. This will usually include:

  • Completing forms
  • Taking internal phone calls
  • Creating reports and organising data
  • Sorting through and processing information
  • Processing any time-sensitive requests
  • Understanding and interpreting data at a basic level
  • Maintaining and updating information held on a data base or manually
  • Scheduling and prioritising allocated work daily
  • Learning the procedures and understand parameters of producing a quality output
  • Reading, replying to and following up emails
  • Articulating and maintaining good working relationships with colleagues and clients

Dependent on the sector you work in, you may also need to:

  • Process work in line with agreed procedures and brand rules or scripts
  • Resolve queries and escalate as necessary (i.e. to a Team Leader/Manager/other group), and log if appropriate
  • Be confident in processing a high volume of transactions while maintaining high levels of accuracy at all times
  • Maintain records for audit purposes
  • Book meeting rooms and facilitate guests attending meetings

You may also have some customer-facing duties, such as:

  • Liaising with internal/external customers and clients
  • Taking and processing customer orders
  • Dealing with customer issues or complaints, by phone, email or in person

Other tasks may include:

  • Arranging postal deliveries
  • Tasks supporting Finance and/or Accounting departments
  • Administrative duties for certain colleagues such as Managers or the CEO

Qualifications/Licences/Certifications/Experience

  • Maths and English GCSE's or equivalent

Desirable:

  • No formal qualifications for most Administrator roles. However, you could consider a business degree or business-related national vocational qualification (NVQ). You can choose to start at different levels of NVQ depending on your education and experience in the workplace
  • Any experience you have working in an office, answering phone calls, or keeping records, will be useful
Blue Arrow
08/08/2021 15:02:52
GBP 9.50 9.50

Share location?

Do you want to share your location for a better user experience?