Porter/Drivers Mate x 3 - Trumpington, Cambridge

Job Ref: JO-2107-18455
Sector: Warehouse
Job Type: Temporary
Date Added: 08 July 2021
  • Cambridge, Cambridgeshire CB2 9FT Cambridge Cambridgeshire Midlands CB2 9FT
  • £9.50 - £11 per Hour
    HOUR
  • Blue Arrow
  • 01733 342766
Blue Arrow https://www.bluearrow.co.uk https://www.bluearrow.co.uk/-/media/bluearrow/logos/ba-logo-h70/ba-logo-h67.png

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A prestigious high street retailer are recruiting for 3 Drivers Mates/Porters to join their existing team.
As a Drivers Mate/Porter, the role involves assisting drivers with the deliveries, helping to navigate the routes and communicating with customers advising on delivery times.
It is essential to have customer service experience.
Shifts/rotas each week will vary and some weeks will offer full time work while others may be part time. You must be flexible to accommodate the clients' requirements.
This is a long-term, ongoing role, with no planned end date.
Responsibilities

  • Loading/unloading deliveries onto the van
  • Calling customers to provide them with an estimated time of arrival
  • You must deliver an exceptionally high level of customer service
  • You must be able to engage and interact with the customer who will be excited about their delivery
  • Loading goods into customers houses, into an allocated room/space
  • Obtaining customers signature to verify they are happy and in receipt of goods
  • Calling customers if deliveries CANNOT be made due to time constraints upon drivers time on the road
  • Managing customers' expectations, in some instances remaining calm if the customer is frustrated after having waited in for their delivery
  • Reconciling all relevant paper work from the deliveries that day.
  • Unloading undelivered items

Requirements

  • Shifts will be 11 hours per day
  • Weekly rotas can include Saturdays
  • You will have a set uniform to wear and you must be well-presented at all times
  • Due to nature of the role must be physically fit
  • Previous customer service experience
  • Able to work early and late shifts as well as some Saturdays
  • Shift start times will be 6:30am or 10:30am

You will be available to attend an induction and start work from Wednesday 21st July, pending registration and referencing.
If this is the role for you, please apply now.

Blue Arrow
08/08/2021 15:02:04
GBP 9.50 9.50

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