Catering & Waiting Staff with a DBS Check

Job Ref: JO-2106-17229
Sector: Hospitality & Catering
Job Type: Temporary
Date Added: 03 June 2021
  • Nottingham, Nottinghamshire NG1 6DQ Nottingham Nottinghamshire Midlands NG1 6DQ
  • £8.91 - £9.91 per Hour
    HOUR
  • Blue Arrow
Blue Arrow https://www.bluearrow.co.uk https://www.bluearrow.co.uk/-/media/bluearrow/logos/ba-logo-h70/ba-logo-h67.png

Apply

Submitting application, please wait..

Request a callback

Send To A Friend

If you want to be part of a vibrant, supportive and diverse team, then apply now to join us at Blue Arrow. We can provide you with flexible working hours to fit around other commitments and it's a great way to meet new people.

If you have excellent customer service skills and love interacting with people, then you could be a great fit in our front of house team at Blue Arrow. If you are good at thinking on your feet and problem solving at the customer's table then we love to hear from you.

If you're looking to kick start your career in hospitality, then we'd love to hear from you. At Blue Arrow we will support you in developing your leadership, team management and customer-focussed skills as you gain more responsibility and progress in your career.

As Waiting Staff and Catering Assistants witha DBS check you will have:

  • DBS Enhanced check or willing to go through one
  • Excellent customer service skills and outstanding people skills; confident interacting with customers and dealing with customer complaints/queries/questions
  • Ability to build relationships with colleagues and customers, ensuring mutual satisfaction
  • Active listening and effective communication skills
  • Able to confidently work in a team but also individually
  • Attentiveness and patience for customers
  • Strong organisational and multi-tasking skills
  • Ability to perform well in a fast-paced environment
  • Keen product awareness
  • Aware of customer allergens and intolerances, and how to deal with them
  • Proactive approach to tasks and duties
  • Experience using point of sale systems and cash handling

As Waiting Staff you will have:

  • Great attention to detail
  • A positive, can-do attitude
  • A friendly and confident manner with customers and colleagues
  • Flexible and willing to accept feedback

As Waiting Staff and Catering Assistants you will:

  • Support the catering function of our clients
  • Work closely with the kitchen to provide a service to visitors
  • Prepare tables by setting up linens, silverware and glasses, arranging table settings and maintain a tidy dining area
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Greet and show customers to their tables
  • Present a variety of menu options and daily specials to customers, and share additional information about each table with restaurant team and kitchen team where necessary
  • Advise on the best food and drink choices for each customer and answer questions. Provide detailed menu information when asked (e.g. about portions, ingredients or potential food allergies)
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic drinks as well as food with alcohol content
  • Up-sell additional products when appropriate and promote any seasonal items/offerings
  • Take accurate food and drinks orders; this could be using a tablet/specific software, by hand via an order slips or by memory
  • Communicate order details to the kitchen staff
  • Check the quality of the final servings and resolve any issues, check dishes and kitchenware for cleanliness and presentation and report any problems
  • Deliver food and drink orders to the table deftly and accurately
  • Attend to the tables throughout the course of the diners experience at the restaurant/event venue/high street chain
  • Guarantee compliance to cleanliness standards
  • Work diligently to achieve outstanding service quality, providing excellent wait and customer service to guests to ensure diners/customers satisfaction
  • Work with other staff as a team
  • Carry used plates, glasses and silverware to kitchen for cleaning
  • Deliver bills to the table and collect payments either by cash or card - be able to use till/card machine payment tool
  • Follow all health and safety rules, explained by your manager

Qualifications/Licences/Certifications

Essential

  • High/secondary school education and basic maths
  • Competent level of English spoken and written
  • DBS standard/enhanced or willing to go through this process

Desired

  • Ideally proven/previous work experience as a Waiter/Waitress
  • Hands-on experience with cash register and ordering information system(s)
  • Food safety training is a plus
  • First aid training

If you're excited to join our friendly front of house team, don't hesitate to apply today.

Blue Arrow
04/07/2021 12:14:44
GBP 8.91 8.91

Share location?

Do you want to share your location for a better user experience?