Change of Tenancy Adviser - Ty Calon

Job Ref: JO-2105-17088
Sector: Office
Job Type: Contract
Date Added: 28 May 2021
  • Cardiff Cardiff Cardiff Wales CF23 8GL
  • £11.53 per Hour
    HOUR
  • Blue Arrow
  • 01582 287584
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Blue Arrow is currently recruiting for Change of Tenancy Adviser
JOB TITLE/ FIELDGLASS REF NUMBER Change of Tenancy Advisor (x3) SSEGJP00000347
JOB LOCATION Remote / Ty Calon
SECURITY CLEARANCE LEVEL REQUIRED BPSS
LENGTH OF CONTRACT May 2021 to May 2022
HOURS Full time 37 hours per week (8.30am to 5pm Monday to Friday)
PAY RATE HOURLY £11.53 p/h
INTERVIEW PROCESS Teams with Manager
REASON FOR VACANCY Open Position
* Investigation of change of tenancy when people are moving to a new house
* Make outbound calls to gather the relevant information and updating the systems and customer accounts - this is manual data updating across numerous systems so a high level of accuracy and attention to detail is needed
* Sending information requests to customers and managing responses
* Complex process but full training given
Looking for people who have;
* Excellent IT Skills (7 internal systems used daily plus standard email, word, excel)
* Manage own workload, work well on their own initiative
* Very confident with a professional and engaging telephone manner
* Self-sufficient with an excellent attention to detail and strong accuracy
* Excellent verbal and written communication skills
There is a structured training plan that candidate will follow, and full support given remotely by manager and the establish and successful "buddy" system
Remote role but would ideally like someone local, who can commute to the Ty Calon office as and when current restrictions will allow the offices to reopen. Local will also help for onsite training which will be very helpful for this role (Covid secure environment)
Parking is available onsite
If you are interested in flexible work and feel that you meet the above criteria then please apply online today.

Blue Arrow
28/06/2021 10:29:11
GBP 11.53 11.53

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