INBOUND CALL CENTRE - RETAIL £9.50PH

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Fancy earning a basic salary of £18,525, before any overtime, enhanced rates over contracted hours
This role is based on site at WA7 3QA however after you have attended site for 6-9 weeks and completed grad bay and can evidence you are efficient enough to work from home by passing a competency test this will be looked at allowing you the benefit of a fully home based role
All we are asking for is that you are a peoples person, a customer service ambassador who enjoys speaking with people daily and understands how to show empathy with great listening skills.
We are currently recruiting a small team of call centre people who will be responsible for taking Inbound calls within a formidable high street brand answering customer queries regarding Phone contracts, bills, add ones, and general queries
There is no sales - just an ability to service customers professionally and with care.
Are you dynamic, energetic and "like People" if so this is a great opportunity to build on those skills in a warm and friendly environment. The environment you will be working in is contemporary and High Tec, bright, airy and welcoming. Once inside you will feel the professionalism instantly but the people will be casually dressed, friendly and engaging. Inside the call centre you will be able to relax in a dedicated coffee shop, in addition to full catering facilities where you can meet friends, socialise and catch up on your social media. The site has full access to free internet allowing to browse at your leisure on breaks.
The site is covid approved and lots of safety measures implemented to keep you safe
Experience in this field is not necessarily required as full training is provided - however we are looking for people who has a positive outlook, have an inquisitive mind and able to demonstrate problem solving
IS THIS YOU?
*Able to work as part of a team, but also to take initiative individually and enjoy being with people
*Exceptionally empathetic - a clear and confident communicator with excellent communication and typing skills.
*A friendly, caring and compassionate personality.
*Strong organisational and time management skills.
*Maturity to deal with difficult situations with a smile and empathy.
*The ability to work under pressure within busy times - yet still provide an exceptional service
HOURS AND PAY
The pay starts at £9.50 Per hour for a basic 37.5 core hours per week, weekends and evenings
Hours - working hours are between 8am - 9pm - there is a mixture of shifts in-between
Free shuttle Bus from Warrington & Runcorn
You will be given 3 weeks classroom training before moving into grad bay for a further 4-9 weeks
WHAT NOW?
This is a fantastic opportunity which will provide you with 3-9 weeks full time training -
Start date is 7th June
If you would like to hear more and be considered for the role please apply online or call the office on 0151 227 4400 or text 07801 760544 stating Care

Blue Arrow
27/06/2021 16:10:59
GBP 9.50 9.50

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