Full-time shift between the hours of 8.30am 6.30pm Monday to Friday. (8 hour shifts)We are looking for customer service advisors to work in a call...
Blue Arrow Edinburgh are currently recruiting for experienced Customer Service Advisors to work with our client based in Edinburgh.
If you are immediately available and are passionate about customer service, this is a great opportunity for you to take that next step in your career.
This is a telephony based role in which you will respond to inbound calls
General Duties include;
- Acting as first point of contact for all customer enquiries
- Work proactively as part of a team to manage fast-paced workloads
- Processing payments and calculations.
- Maintain and develop customer relationships
- Data entry administration to process payments.
- Support business development through constructive company feedback
- Customer Service experience is essential
- Previous telephony experience
- Competent administrator
- Willingness to learn
- Hard work ethic
- Excellent communication skills.
- Telesales experience would be a distinct advantage