Multilingual Customer Service Advisor (Home Working)

Job Ref: JO-2105-16445
Sector: Retail
Job Type: Temporary
Date Added: 08 June 2021
  • Oxfordshire OX4 1AB Oxfordshire South East OX4 1AB
  • £11 per Hour
    HOUR
  • Blue Arrow
  • 01865 728 362
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We are looking for multilingual Customer Advisors to work in women fashion with a high level of English language (speaking, reading and writing) and ideally, fluency in at least two of the following additional languages
* German
* Russian
* French

Key duties
Including, but not limited to:
* Answering emails, messages, Live Chat and other social media interactions in a friendly, polite and time appropriate manner
* Processing new orders and refunds as applicable
* Data entry into Excel
* Any other tasks as and when required to help the Customer Engagement team run smoothly.
Skill/Experience
Ability to provide excellent customer care over a wide range of queries, including complaints over IT platforms
Excellent problem solver

Computer literate
* Email system - essential
* WhatsApp - essential
* Gorgias - preferred
* Shopify - preferred
* Mintsoft - preferred
* Excel - preferred

Blue Arrow
09/07/2021 09:22:17
GBP 11.00 11.00

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