Covid Registration Assistant- Rochester

Job Ref: JO-2011-13225
Sector: Office
Job Type: Temporary
Date Added: 17 November 2020
  • Rochester, Kent Rochester Kent South East ME1 1DZ
  • £8.72 - £10 per Annum
    ANNUM
  • Blue Arrow
  • 01622 662144
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Job role / Registration assistant
Location- Rochester
Pay rates / £8.72 - £10.40 per hour
Monday 7th December - Friday 11th December
09.00 - 16.00
We are currently looking to hire customer service assistant, to assist with covid testing for our onsite campus, all briefing and training will be provided prior to starting with a basic
Induction and run through.
Registration assistant - job brief
* Assisting running and operations of onsite administration for students and staff
* Directing students and staff on where to go and provide additional information
* Minor problem solving
* Complete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your day
* Deal with customer data ethically and in accordance with relevant requirements to the industry you're working in. For example in the banking sector, this would be FSA requirements
* Attend meetings with your team members and supervisor
Skills focus
We are looking for someone with excellent people skills, listening skills and communication and additionally be able to work well in a team.
* The ability to work unsupervised
* Excellent communication - oral and written and a good telephone manner
* Excellent listening skills
* An ability to be empathetic to the customer
* Ability to work between multiple operating systems
* Basic computer literacy and keyboard skills
* A good knowledge of basic Microsoft Word, Excel and familiarity with using the internet
Personal traits
As a Customer Service Advisor you will be:
* Efficient and accurate in your work
* Positive and approachable in your manner
* A good team player
* Enthusiasm to develop your skills and knowledge
* Adaptable to change and willing to embrace new ideas and processes
Qualifications/Licences/Certifications
* Previous experience in customer service / data entry preferred
* No formal qualifications or certificates required
* Basic Maths, English and computer skills are required
Next steps - how to apply
If you are interested in the position, or require more information please apply now!

Blue Arrow
18/12/2020 15:53:46
GBP 8.72 8.72

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