Do you come from a Customer Service background?Have you had exposure to handling complaints?As a Complaint Handler, you will be thoroughly investigating both sides of...
Currently looking for someone who has telephone customer services experience you will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property. You will need speak to many customers regarding other general engineering enquiries and take payments for all chargeable works.
You must have a high level of accuracy & compliance and be IT literate as will be using multiple systems at once
They will have 2 weeks training in a covid secure environment and then be set up with a buddy - office based