Disconnection Engineer

Job Ref: JO-2011-12942
Sector: Manufacturing & Production
Job Type: Temporary
Date Added: 03 November 2020
  • Slough, Berkshire SL1 2UD Slough Berkshire South East SL1 2UD
  • Competitive
  • Blue Arrow
  • 01582 287573
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Disconnections Engineer / Manager

Description: The responsibility of the individual would be the following;

  1. Manage disconnections from acceptance to completion
  2. Contact customers to confirm we have received the work pack
  3. Arrange site visits with the customers to understand the works to be undertaken (if not electrically competent to request and accompany existing team managers)
  4. Follow internal SSEN service level agreements and meter operator guidance.
  5. Organise the required resources, program through the scheduling team, apply for relevant permits and complete the associated tracker
  6. Ensure all works are completed and updated onto the relevant work system
  7. Carry out close out conversations with customers as necessary to achieve high customer score

Key attributes required would be;

  • Strong customer service skills
  • Manage stakeholders both internal and external
  • A current UK driving license
  • IT literate
Blue Arrow
04/12/2020 17:47:25
GBP 0.00 0.00

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