Customer Service Adviser - Full time



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Fancy earning £396 Per Week between now and Christmas?
Enjoy speaking to customers and helping them?
Like the fast pace of retail leading up to Christmas.
Christmas job (With potential to move onto other roles)
Delivering outstanding customer service - mostly inbound calls to national customer base
Are you a Customer service ambassador, who enjoys helping customers, looking for an opportunity to work for formidable high street brand?
The brand is synonymous with retail - located in areas like Liverpool City, Gemini WARRINGTON, Manchester and all major cities with Simply food halls all over the UK
Part of this new exciting role will be delivered at home - upon collecting your equipment from site on the first day you will then commence a 2-week training programme with a team of new starters and qualified trainers already conversed with training remotely. After 2 weeks you will arrive on site to meet your team and start your grad bay training taking live calls, putting all you have learnt into practice whilst having a floor walker to support you throughout this time.
Working hours are Monday-Sunday business hours operate from 8am to 11pm Monday to Friday and reduced times at weekend. You must be flexible to work a mixture of early and late shifts. Your hours will be 42.5 per week
Start Date: 12th October
Requirements for the Role
* Building rapport with customers
* Answering queries regarding orders online and stores queries
* Checking delivery times and couriers for order updates
* Inbound and some outbound calls
* Helping customers process online orders or amend purchases
* Dealing with any concerns or refund procedures
* Experience in customer interaction in a previous role
Role specifications
* Collect PC on day one from site
* 2 weeks training from home
* Grad bay training on site - then live
* Site Location - Preston Brook WA7 3QA
* £9.30PH
* 42.5 hours per week
* Hours between 8am - 11pm 5 out of 7 days inc weekends
* Free parking
* Free shuttle bus from various locations in Runcorn and Warrington train station
* Short term Christmas contract - ends End of Dec-Jan
* Start date 12th October - Approx. End of Dec/Jan
The work environment is safe, welcoming and very professional., we are based in Preston Brook close to the M56 motorway and access links from surrounding areas.
If you are looking for a role to work around family needs or education and are 18 - this role could be the one for you
Please upload your most recent CV and one of our team will call you within 24 hours during working days to complete an online application and interview.

Blue Arrow
12/10/2020 14:25:38
GBP 9.30 9.30