Platform Migration Advisor Within Banking

Job Ref: JO-2009-11494
Sector: Office
Job Type: Contract
Date Added: 02 September 2020
  • Wolverhampton, West Midlands WV9 5HA Wolverhampton West Midlands Midlands WV9 5HA
  • £10.12 per Hour
    HOUR
  • Blue Arrow
  • 0121 632 4477
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Platform Migration Advisor

Location: Wolverhampton

Contract type: Temp - Perm

Pay Rate: £10.12 per hour

Could you help our client achieve their vision of becoming best bank for customers?

The team are looking for a platform migration advisor to support them in enhancing their delivery of service as they improve and grow their brand in the years to come.

The Role:

This is an initial 6-month temporary role on - going. These positions are offering a pay rate of £10.12 per hour. You will be working across a shift pattern Monday to Friday between 7.30am to 6pm (35 hours per week). During your first few weeks you will receive excellent support and training.

Key Responsibilities:

  • Telephony, digital and admin-based tasks to service customer queries
  • Provide technical advice and guidance on your areas of expertise to both external customers and colleagues at all levels (training will be provided)
  • Dealing with customer data ethically and in accordance with the FCA (Financial Conduct Authority) requirements
  • Establish effective transactional relationships to facilitate lead generation to ensure that customer requirements can be matched to the Bank's services, and products and cross-selling opportunities are maximised.
  • Scheduling and prioritising your allocated work daily
  • Learning the procedures and understand parameters of producing a quality output

Job Requirements:

  • Excellent Communication Skills - Both oral and written
  • Excellent Customer Service and Administrative skills
  • Grammatical and Numerical Accuracy / Accurate Data Entry
  • Ability to embrace 'in the moment' coaching to develop your skills and knowledge
  • Continuous improvement mind set which will be evidenced in the improvement of customer centric measures
  • Adaptable to change and willing to embrace new ideas

What's in it for you?

  • Excellent ongoing training will be provided
  • Agile. flexible work environment
  • Great rates of pay
  • Accrue paid holiday as you work
  • The opportunity to work alongside a fantastic, supportive, fun team

If you're interested in joining an organisation that is shaping the future of the banking industry, then this could be for you.

Apply today and make a real difference to how our client supports the customer of the future.


ONLINE APPLICATION ONLY

Blue Arrow
03/10/2020 08:43:46
GBP 10.12 10.12