If there was ever an opportunity to kick-start or further enrich your customer service career, this is it. Becoming a Customer Service Advisor with a...
Do you have a keen interest in delivering great Customer service?
INBOUND CALLS - NO SALES
TEMP - PERM ROLE
FRIENDLY, WELCOMING AND SUPPORTIVE TEAM
Are you a Customer service ambassador, who enjoys helping customers, looking for an opportunity to work for formidable high street brand who sells clothes, homeware and food whilst offering many other services?
Delivering great customer service, in a work-hard, play-hard culture but in a relaxed, supportive and fun environment. You will start with a 2-week comprehensive training programme to provide you with all the relevant tools to perform your role.
If you are immediately available, ambitious and would enjoy working in a call centre, customer focused environment and a driven working environment with exciting growth plans then this could be a great opportunity for you.
Working hours are Monday-Sunday business hours operate from 8 am to 11 pm Monday to Friday and reduced times at weekend. You must be flexible to work a mixture of early and late shifts.
There is ongoing support in training, coaching one to one sessions and mentors there to support you through any system or process issues, or just to metaphorically speaking hold your hand through the calls to build confidence.
· Relationship building skills.
· Highly organised and able to manage multiple priorities.
· handling orders and processing customers' requirements
· Experience in customer interaction in a previous role
· Answering customer queries
· Taking online orders
· Investigating order updates
Pay - £9.30 PH
Location - Preston Brook Runcorn
Contract - Ongoing Temp - Perm
Please upload your CV - one of our team will contact you within 48 hours. Text M&S to 07801 760544