CALL CENTRE WORKING FROM HOME CONTRACTFancy being able to work from home ?Enjoy talking to customers and delivering exceptional customer service?Want to earn £9.30PHCan deliver...
Salary: £9.30 per hour
Type of contract: temporary
Hours: full-time (might include shifts and weekend working)
Job title: Customer Service Adviser
Customer service advisers
Blue Arrow is currently recruiting, on behalf of several big brands, for customer service advisers in Rotherham. These are Key Worker roles, where you could be working as part of the health and social care supply chain, supporting public service broadcasting or be part of call centre staff supporting utilities companies. You'll be providing support to help people across the country to manage the coming days and months. This will include training around soft skills, systems, mandatory training topics and around your client.
What you'll be doing:
* Working on multiple accounts
* Supporting with both inbound and outbound calls
* Delivering a service which makes your customers feel valued
* Dealing with a number of customer questions and queries
What you need:
* The ability to think on your feet and adapt to different situations
* Confidence and the skill to build rapport with others
* A good listener, who has empathy and can be supportive and calm in difficult situations