Helpdesk Administrator

Job Ref: JO-1910-6633
Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 29 October 2019
  • North Lanarkshire Rosehall Road, Bellshill Industrial Estate North Lanarkshire North Lanarkshire Scotland ML4 3NR
  • £10.50 - £10.85 per Hour
  • Blue Arrow
  • 0141 221 0007
Blue Arrow

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Blue Arrow Glasgow are currently recruiting a number of Helpdesk Administrators for our Lanarkshire based client.
These roles are initially on a temporary basis, however there may be further opportunities for the right candidates.
The roles will involve working full time hours Monday - Friday (no shifts / no weekends) offering the opportunity to join our client at an exciting time of growth and expansion.
Main Duties & Responsibilities Include:
* Providing general helpdesk and administration support as required
* Taking calls from the customers in relation to reactive jobs and general enquiries
* Scheduling engineers PPM and ensuring
* Generating jobs on the companies in house system
* Arranging for suitable engineers to attend jobs
* Providing general administration support to the team
* Monitoring of engineer workload to ensure that all jobs are assigned and attended
* Dealing with all related paperwork from engineers calls / jobs
The Ideal Person Will Have:
* Excellent communication and organisational skills along with a first class telephone manner
* The ability to communicate at all levels
* Good working knowledge of Microsoft packages, including Excel, Word and Outlook
* The ability to effectively plan and prioritise their workload
* The ability to work well under pressure within a busy office environment
In return the role offers a salary between £21,000 - £22,500.
If interested, please apply asap with your up to date CV.

Blue Arrow
29/11/2019 18:29:36
GBP 10.50 10.50