Customer Sales Adviser

Job Ref: JO-1910-6144
Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 16 October 2019
  • Southampton, Hampshire Southampton Hampshire South East SO15 0LD
  • £19,250 per Annum
    ANNUM
  • Blue Arrow
  • 02380 330 012
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Customer Service Advisor

Southampton

Temp- Perm contract

Full time

£9.87 per hour

£19 250 pa

This is amazing opportunity to join very fast growing and very well-known self-storage company that is expanding fast and offers to great career path within the company.

The role of the Customer Sales Advisor is to ensure company's customers receive a consistently high level of service.

In addition to providing day-to-day help to our customers, the Customer Services Advisor will contribute to the overall cleanliness appearance and overall effectiveness of the operation and, in the absence of other management, may be required to take responsibility for other Store activities.

You must be a car driver or live near Milbrook or Shirley area in Southampton.

Principle Objectives:

The principle objectives of the Customer Sales Advisor are to guarantee customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.

To achieve this, the customer service advisor will:

  • Contribute to the achievement of the financial targets of the store
  • Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
  • Respond effectively to the diverse needs of each customer
  • Ensuring the store presents itself to a high standard of cleanliness
  • Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
  • Comply consistently with all company procedures

Person Specification:

In order to be successful in the position the jobholder will need to demonstrate:

  • A good level of written and verbal communication skills
  • Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone
  • Self-discipline, working within guidelines and procedures whilst being attentive to detail
  • Comfortable working in a small team environment and adapt to lone working
  • Project confidence and knowledge of Company products and services on completion of the induction and probation period

Main Duties:

  • Deal effectively with sales enquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
  • Maximise every sales enquiry to ensure the store hits its target
  • Complete all administrative tasks to ensure compliance with company procedures
  • Maintain a clean and tidy store.
  • Will be required to lone work (in the Store Manager and Supervisors absence take key holder responsibility)
  • Ensure that the store 'bad debt' is kept to a minimum. Implementing procedures and controls to recover any bad debt
  • Any other ad hoc duties

Please APPLY NOW

Blue Arrow
16/11/2019 12:10:12
GBP 19250 19250