Job Title: Customer Insights Location: Ettrick House, 37 South Gyle Crescent, Edinburgh, EH12 9EB Pay Rate: £17.00ph Contract Term: 12 month contract - Permanent prospects are...
Blue Arrows client has a great opportunity for a team Leader to lead and develop a team providing HR Admin services to an outsourced client.
- Responsible for providing a high quality HR service and developing an effective working relationship with the client.
- Assign work to team members, monitor and supervise the day-to-day delivery and quality standards of work.
- Review performance against the framework agreement.
- Ensure scheduled communication with client to facilitate feedback and manage expectations.
- Ensure all processes are up to date and in line with compliance required
This role would suit someone who has a proven track record in managing a client account and supporting a team to provide the highest standards of customer service.
Experience of using Workday is desirable.
This role is Monday to Friday 37.5 hours per week. The successful candidate may be required to work until 7pm on a rota basis.