Sales Assistant Within Selfridges

Job Ref: JO-1909-5185
Sector: Retail
Job Type: Temporary
Date Added: 11 September 2019
  • Birmingham, West Midlands Bullring Birmingham West Midlands Midlands B5 4BP
  • £9 per Hour
  • Blue Arrow
  • 0121 632 4555
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To meet and strive to exceed individual and store sales goals while executing key strategies of retail-led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.


  • Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry's luxury brand standards and image
  • Consistently meet individual sales goals while exhibiting the Burberry Behaviours
  • Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
  • Demonstrate superior interpersonal and communication talent
  • Build customer loyalty through active client development and follow-through
  • Maintain an up-to-date and detailed client book
  • Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to the shop, reactivation, capture compliance
  • Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines
  • Maintain selling floor by ensuring the following:
  • Understand and execute monthly floor sets
  • Placing and/or hanging back items as you work
  • Replenishing merchandise after selling
  • Folding and placing merchandise on the correct hanger, tissue paper, etc.
  • Place tickets inside the item and not visible to the customer.
  • Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
  • End of shift/day: Ensure selling floor is replenished and ready for the next day
  • Be active and busy on the floor all day
  • Ensure to place and/or hang back items as you work and replenish merchandise after selling
  • Ensure clean up and maintenance of fitting rooms
  • Assist in the markdown process
  • Assist in the bi-annual inventory process
  • Participation and achievement of pre-sale goals
  • Participate in store contests
  • Assist in stock room maintenance and keep it organized
  • Responsible for stock pulled; all stock must be put away in an orderly fashion


  • Willing to work in and promote a team-oriented environment.
  • Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
  • Consistently show a positive attitude & take responsibility for own actions.
  • Must be results-driven and flexible to change
  • Relevant interest in Fashion / Design.
  • Advanced knowledge of POS and store systems.
  • A minimum of 1 year on sales, preferably in a luxury retail environment.
  • Proven experience in driving sales and meeting sales targets.
  • Excellent customer service level.
  • Strong clientele background

If you think this is the job for you. APPLY NOW!!

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12/10/2019 11:27:03
GBP 9 9