Workplace Operative

Job Ref: JO-1908-4347
Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 07 August 2019
  • Newcastle upon Tyne, Tyne and Wear Newcastle upon Tyne Tyne and Wear North East ne4 7yh
  • £8.21 - £15 per Annum
  • Blue Arrow
  • 0191 230 3400
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Working Hours -37.5 hours - Principally working to a shift pattern.
Early 06:45 till 14:45
Middle 09 till 17:00
Late 11:15 till 19:15
Job Purpose
Working as part of a small team mail collection and delivery, reception, and other service delivery functions associated with a busy office. This person will also be a key-holder and form part of the building security team and be part of the incident control / response team.
* To open/close the building, including un-setting and setting the alarms.
* To maintain a high level of building security.
* To maintain a clean and smart appearance wearing the approved Interserve uniform.
* Reception duties: To greet visitors and contact the visitor's host.
* Manage queries and messages from visitors and others, in a timely, efficient, friendly and helpful manner.
* Responsible for the issue of visitor and staff temporary passes
* Responsible for the issue of keys to authorised persons
* To act as local interface between client and on-site staff
* The receipt and correct handling of internal and outgoing mail.
* To initiate procedures and assist in the event of an emergency evacuation.
* To manage and record management information as required for reception duties.
* Waste Management.
* Participate in the Health and Safety Policy of the company and report to line manager any dangers, hazards or other issues that may be encountered.
* Any other duties which may be requested from time to time which are within the capability of the person.

Knowledge Skills and Experience
High level of customer care skills with customer service focussed approach
Ability to work as part of a close knit team
Efficient and courteous manner, with respect for race and diversity
Polite and effective two way communicator
Able to manage difficult customers
Able to provide professional handling of security requirements
Ability to manage / initiate emergency procedures - a clear thinker in crisis
Computer literate with experience of MS Outlook
Flexibility to work overtime - sometimes at short notice
Trained first aider (training will be provided as this is a mandatory requirement)
Manual handling training
Awareness of DDA compliance
Previously worked in a similar role
Personal Traits
Smart in appearance

Blue Arrow
07/09/2019 12:11:43
GBP 8.21 8.21