Administrative Assistant

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My high profiled client is currently looking for an experienced administrator based in Birmingham with a desirable experience in trade banking.

The Role

Deliver a range of more complex clerical/technical support tasks to deliver a quality service to customers or internal colleagues in line with agreed service standards. May be required to provide coaching and support to less experienced colleagues

Key Accountabilities:

  • Carry out more complex clerical/technical support tasks where answers are readily available but some judgement may be required, ensuring that the work is completed accurately and adheres to specified Group policies, processes and procedures
  • Build relationships typically at peer level in order to clarify facts, exchange information or resolve enquiries & issues escalating as appropriate
  • Act as a source of expertise to junior/less experienced colleagues providing coaching and support where necessary and identifying more formal training where appropriate
  • Identify and suggest improvements to new and existing processes, procedures and systems
  • Where required verify and check the work of other colleagues
  • When required support line management with implementation of changes in own work area
  • Demonstrate core Lloyds Banking Group values & behaviours as an active team member
  • Work is typically allocated and monitored on a weekly to a monthly timeframe


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14/07/2019 10:37:49
GBP 9.00 9.00