Hotel Receptionist

Job Ref: JO-1808-920
Sector: Hospitality & Catering
Job Type: Permanent
Date Added: 08 August 2018
  • Scotland
  • £8 - £8.50 per Hour
    HOUR
  • Ana Dimitrova
  • 01224 621200

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Blue Arrow are recruiting on behalf of our client for an experienced and high calibre Hotel Receptionist. The role is for a high end hotel on the outskirts of Aberdeen.
The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with hotels vision and values on customer satisfaction.
The main purpose of the hotel reception area staff are to respond courteously to guests requests, play a part in the general running of the reception desk and help the General Manager to maintain a smooth room booking service.
Main Tasks and Responsibilities 
1. To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience
2. To be responsible for accurate and efficient accounts and guest billing processes
3. To administer all routes of reservations to ensure that room bookings are made and recorded accurately
4. To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of reception area
5. The successful candidate may be required to work out with reception on occasion and cross training will be provided
Skills and Experience
-      Must have similar hospitality experience
-     Reliable with a friendly and welcoming approach and can do attitude
-      High standard of dress and presentation
-      Ability to remain calm during difficult situations or in a very busy environment
-      The ability to work unsupervised
-      Previous experience in a similar role is required
Blue Arrow
05/09/2018 09:00:00
GBP 8 8.