Customer Service Administrator x 5

Job Ref: JO-1803-464
Sector: Admin & Secretarial
Date Added: 11 April 2018
  • Prudhoe, Northumberland, North East, England
  • £17,500 per Annum
  • Blue Arrow Harrow Capita RST
  • 020 8427 6199

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A leading Business communications and IT service provider are seeking an experienced Customer Service Administrators to help coordinate orders from a direct and indirect customer base.

With great working hours and basic annual salary on offer, you'll need experience in customer service and be extremely organised.

Key information:

  • Salary : Up to £17,500 per annum (dependent on experience)
  • Working Hours: 40 hours per week between 08.30 to 17.30 Monday to Friday
  • Location: Prudhoe, Northumberland (NE42) - Closest Train station Prudhoe.


Benefits:

  • Company pension scheme
  • Retail vouchers/discounts
  • Cycle to work scheme
  • 25 days holiday (pro rata) plus Bank Holidays (rising to 30 days)
  • Birthday day off
  • Option to buy more holiday
  • Friends and family connection deals
  • Flexible benefits scheme - Child Care Vouchers, Eye care, Dental


Key responsibilities include:  

  • Updating internal platforms, systems and third party portals.
  • Arranging network-related services.
  • Requesting engineering resource and provision and sign off by the customer.
  • Communicating with internal departments, suppliers and customers
  • To be compliant with health and safety company policy and legislation.

 
Skills/Experience required:

  • Experience of dealing with customers, internal colleagues and suppliers
  • Excellent service skills with a key focus on internal and external customer relationships
  • Be prepared to own an issue and see through to resolution by liaising with internal departments to provide a timely and satisfaction resolution for the customer; being the customer advocate
  • Excellent communications skills; verbal and written

 
Click apply today or contact Mandeep or Afsheen in our Harrow Perm Team on 02084276199 for further details.